BOLTZE Group - Data privacy statement
The protection of your privacy is highly relevant to us. Below we inform you in detail about the handling of your data. Our data protection practice complies with the EU Data Protection Ordinance (DSGVO) and the German Telemedia Act (TMG).
myBOLTZE customer account
You have the possibility to cancel your customer account at any time. Please contact our customer service.
Phone: +49 (0)40 32 80 79-100
Copyright 2014 BOLTZE Group, Braak, Germany. All rights reserved. Texts, images and graphics and their arrangement on the BOLTZE Group website are protected by copyright and other protective laws. The content of this website may not be copied, distributed, modified or made accessible to third parties for commercial purposes. Some pages of the website also contain images that are subject to the copyright of third parties.
Personal data is collected when you voluntarily provide it to us when ordering goods or when opening a customer account or registering on our website. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order.
We use your data for advertising purposes to the extent permitted by law. You can object to this by contacting our customer service (see above for contact details). You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link contained in each newsletter; there are no costs for this except for transmission costs according to the basic rates.
Data collection for Web analysis
Right of objection to data collection via Google Analytics
purposes of processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use.
The legal basis for the use of Google Analytics is your consent according to Art. 6 Par. 1 S.1 lit. a DSGVO.
receivers / categories of recipients
The recipient of the collected data is Google.
transmission to third countries
Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can get the certificate here.
Duration of data storage
The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
You can revoke your consent at any time with effect for the future by preventing the storage of cookies by a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and processing this data by Google by downloading and installing the Browser-Add-on. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used. If you click here, the opt-out cookie is set: <Disable Google Analytics
This website uses DoubleClick cookies to measure the effectiveness of advertising campaigns, to limit the frequency with which certain advertisements are displayed to you, to record that you have visited a particular website and to display advertisements that are of interest to you. In particular, information is collected and stored at the time of your visit, on the advertising you clicked on, and on your previous user behaviour on third party websites. This information is not passed on to third parties, but only used for campaign management and campaign control.
Right to revoke consent to data collection via DoubleClick.
You can disable Google's interest-based advertising by following this link: www.google.com/settings/ads/anonymous.
Please note that this opt-out will only work if you do not delete the cookie in your browser and do not change your browser.
To prevent DoubleClick from setting cookies and collecting data and to keep your opt-out settings even if you delete the cookies, you can download and install the browser plug-in available at the following link: www.google.com/settings/ads/plugin
We process and store your personal data as long as this is necessary for the fulfillment of our contractual and legal obligations.
If the data are no longer required for the fulfillment of contractual or legal obligations, they are regularly deleted, unless their - limited - further processing is necessary for the following purposes:
Fulfilment of commercial and tax storage obligations, which may arise, for example, from the German Commercial Code (HGB).
Your rights as a data subject
According to the applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request by e-mail or by post, clearly identifying yourself, to our contact person for data protection.
We make every effort to ensure the security of your data in accordance with the applicable data protection laws and technical possibilities.
Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. However, we use coding systems to indicate that data transmission via the Internet (e.g. when communicating by e-mail) may have security gaps. A complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures which we constantly adapt to current technical standards.
Furthermore, we do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully secured.
Automated decision support
An automated decision making based on the collected personal data does not take place.
Disclosure of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and insofar as we involve third parties within the scope of the fulfilment of contracts, they only receive personal data to the extent to which the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing ("order processing"), we contractually oblige contractors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transmission to places or persons outside the EU outside the cases mentioned in this declaration does not take place and is not planned.
Contact person for data protection
You can contact our data protection officer at
Old country road 42
Changes to our data protection declaration
We reserve the right to occasionally adapt this data protection declaration enabling us to comply with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit
Published: May 2018